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公司简介 > Guiding Principals

 

Guiding Principle

 

 

 

 

Trustworthy

Integrity is our main Principle

 

Customer – orientated

We recognize culture diversity existing in different nations. Our focus is to provide the correct machinery applications and the right service to satisfy demand to our wide spread customer base. MASTERPAC- goals is to "Endeavour to create the best value for customers".

 

Quality

Is an important criteria in our operation as we carefully monitor and evaluate all product design, component purchasing, product manufacturing, customer training, warranty administration, and customer service is all to our high standards.

 

Flexible

Our flexible management team at MASTERPAC responds quickly to our ever changing market and is tuned to satisfy customer demand.

 

Creative

We are constantly researching and evaluating new products that will strive to satisfy new markets and deliver the edge over our competition.

 

 

 

 

 

 

 

 

 

 

 

 

R&D, Production, QC

 

Masterpac's commitment to our customer base is to create value for money and each new product project undertaken is primarily driven to provide significant progress in terms of improved productivity, reduced maintenance, long life, enhanced user safety operation. MASTERPAC products are designed and built to extend product life expectations.
 

 

 

 

 

 

 

Quality Control

 

Throughout the product development cycle MasterPac qualified engineers carefully monitor product performance and monitor customer concerns individually and record all findings for future reference for design improvements.

 

 
1)Secured ISO9001 certification, thus ensuring quality control during every production process.


2)MASTERPAC guarantees the quality of its own factory manufactured components for its final   

     products assembly


3)MASTERPAC –each product is bench tested prior to release
 

 

 

 

 

 

Sales and Service

 

We strive to please our customer's request based on a solid understanding and position for our customers needs by carrying out daily operations in an efficient manner. Our sale of a machine is not the closing of a deal but the opening of a partnership. We value our customers feedback and strive to meet their demand, with flexibility and efficient response;

 

 

 

 

Service

 

 

 

 

At MASTERPAC, we strive for operational excellence which is the underlining foundation for quality and efficiency, with a focus on standardized procedures, excellent customer service. Our services extend beyond supplying products – we have developed an extensive network of added value and services from inventory management, training and procurement options. This results to our products offering.


• Sheduled on time availability
• Accurate and efficient order processing
• Quick Response
• Reduced order cycle time
• Standardized process control
•  Prompt parts supply
 

Well-Tailored MASPART TM parts software system offers easy access and quick ordering of machine parts.

 




Partnership

 

 

 

 

 

Manufacturer Of Light Construction Equipment & Component

 

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